At Graceful Pathways, protecting your privacy and personal information is just as important as providing quality care.
Information We Collect
- Contact information you provide through our forms, emails, or phone calls (such as name, email, phone number).
- Service-related details needed to create a care plan (such as care needs, scheduling preferences).
How We Use Your Information
- To respond to inquiries and schedule consultations.
- To develop and manage personalized care plans.
- To coordinate with approved healthcare providers or benefit programs (Medicare, Medicaid, VA).
- To send service updates or important notices related to your care.
What We Do NOT Do
- We never sell, trade, or rent your personal information.
- We never share your information with third parties for marketing purposes.
- We never disclose your details without your consent, except when legally required.
How We Protect Your Privacy
- All personal information is stored securely with restricted access.
- We comply with HIPAA and other healthcare privacy standards.
- Our staff are trained in confidentiality and data protection.
Your Rights
- You may request to update, correct, or delete your personal information at any time.
- You may opt out of communications that are not directly related to your care.
Our Promise
Just as we treat your loved ones with dignity and respect, we treat your personal information with the same level of care and confidentiality.